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We, being a firm that promotes foremost technology have Machine Learning as its core service. Our Chatbot Services, based on NLP acts as an interface to empower an effective messaging medium between customers & businesses. Chatbots we build evacuates intricacy and focuses more on providing a supreme conversational experience to your customer. To revolutionize the way businesses look in, our developers ensure the training of high-quality data set to give the most suitable answers to the users.
Watson, an IBM supercomputer that combines artificial intelligence (AI) with highly developed analytical software for flawless performance. AI and a Cognitive computing system would approach a data-intensive task differently. Cognitive computing assists humans to take a smarter decision on the other hand AI is based on the idea that machines can make a better decision on the human’s behalf. The Applications for Watson’s underlying cognitive computing technology are almost endless. In particular, these are the reasons for employing IBM Watson services is it responds immediately, stay open up to 24/7, keep it conventional, loyalty and reduced cost.
In the first place, Watson has made employee free from doing a repetitive task. Hence with the insights from Watson, one can predict and shape future business outcomes. Some of the services we integrate with applications, in particular, are Watson OpenScale, Watson Assistant, Watson Discovery, Compare & Comply, Watson Machine Learning, Watson Catalog, Watson Studio, Knowledge Translator, Natural Language Classifier and few more
Clever automates customer service with a first-line chatbot that provides immediate assistance to customers at any time of the day. Customer services raise questions at any time of the day. These are usually questions in particular that can already be found on the FAQ page or are questions that can easily be solved without the intervention of a person. Within customer service, a customer service bot first line can automate the repetitive part of the work and also help customers faster. This chatbot service is a supplement to the FAQ page and the customer service staff. Moreover, the chatbot is present on different channels on the website, Facebook Messenger, Whatsapp and voice assistants also, help your customers 24 on 24 and 7 on 7.
AI chatbot development services is to handle the hybrid behavior of chat services. Firstly, the Chatbot service will engage the customer and later, when the customer feels to have a conversation with a resource person they can switch to live chat support to talk with the team. Also, we have integrated Zendesk for live chat support. When the live chat is not available the customer can leave an E-mail. A few other features which we have added to this project were displaying the chat history and analytics report of the chatbot, chat widget customization, embedding facebook messenger integration and so on.